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According to the data of the “China Robot Industry Development 2019 Report”, the domestic service robot market is expected to reach US $ 2.2 billion in 2019, a year-on-year increase of approximately 33.1%, which is higher than the growth rate of the global service robot market.Despite the rapid growth of the market size, service robots are still far from industrialization. At present, there are very few service robot listed companies in domestic A-shares, most of which are cut in by mergers and acquisitions; domestic startups are also mostly in the exploration state of landing scenarios.Mass production is always a problem.The chubby robot cuts into commercial robots in the field of education, and positions the application segments in the kindergarten and elementary school scenes, focusing on solving the problem of teachers’ repeated teaching. At present, the number of customers has reached more than 3,000.Founded in 2015, Xiaopeng Robot is a smart robot service developer and currently has two major product lines: home and business. Among them, commercial service robots (Xiaopeng) currently account for most of the revenue, which is also the company’s current major market share.product.From the perspective of the technical route, the company has independently developed technologies such as artificial intelligence visual recognition, machine vision, and voice recognition to build navigation cognitive systems, so that robots can accurately identify commands and construct commands in unfamiliar environments by constructing maps, planning paths, and autonomous movement.Reach the destination, with infrared sensors and ultrasonic sensors to help achieve autonomous obstacle avoidance; In addition, the core technology of the product is the “emotional operating system”, the company’s CEO Wei Ran said that the main purpose of developing the “emotional operating system” is to improve the service robot”Interactive” user experience. At present, the system has been tested and verified for 3 years. It can use simple language, actions, and expressions to determine the user’s emotional state and give feedback.Judging from the results of use, the Fat Robot is currently assisted in teaching by the “assistant” mode. For the repeated teaching links of teachers, robots assist teachers in explaining courses, and teachers are responsible for guiding student interactions, thereby reducing the workload of teachers.The current product price is about 3-4 million yuan, and mass production has been achieved. The number of customers is about 3,000. The market has covered remote areas in China to help supplement local education resources.CEO Wei Ran said that the company will launch another new model this year, which is mainly cheap and easy to use, with simplified functions.Service robots are a price-sensitive market. For this reason, CEO Wei Ran said: Users have high demand for interactive experience, although artificial intelligence interaction technology has greatly improved the intelligence of service robots.Great progress has been made in technology and algorithms, but the technology gap between core components such as chips, servos, sensors, etc. is large. For example, SLAM, which currently solves robot navigation and positioning, mature laser SLAM, and developing visual SLAM, are insufficient.It is necessary to realize multi-sensor fusion as soon as possible, and at the same time, the robot chip needs strong judgment, calculation and execution capabilities.In addition, many core parts rely on imports, which leads to excessively high-cost products that cannot solve the user’s needs just now, and it is more difficult to achieve mass production. This is the current dilemma facing service robot manufacturers in opening the market.Therefore, in order to open up the market for short-term service robots, it is necessary to find the specific positioning in the segmented scenario, make use of the existing technical advantages of the robot, and complement the manpower.According to the service robot exhibitors of the 2017 World Robot Conference, the selling price of commercial robots is generally high, with an average price of about 200,000 yuan. Most of the landing scenes are selected in bank outlets, star-rated restaurants, large-scale exhibition venues, museums, shopping malls and other places.Currently, companies and products with a high market share include the Cruzr series of premium products, which help companies divert traffic and reduce operating costs through the new retail scene. In addition, medical treatment is also the scene where commercial service robots are centralized, such as for assisted surgery.DaVinci surgical robots; and Titanium robots, its product line has covered hospital guidance, medical services, material distribution and other links.

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