close
AI

e成科技创始人兼CEO周友鸿:科技助力人才升级,让人才升级变得普惠、高效。

rc1qp1lo5humey80.jpg

7月9-10日,36氪在北京和上海同步举办“2019WISE超级进化者”大会,活动设有七大会场,关注企业发展变革路径、行业风向把握、零售行业的进击与蜕变、万亿企业服务市场的崛起、产业创新机会、全球化趋势与差异化需求的爆发逻辑等议题,邀请超百位行业领袖,聚焦那些引领行业变革的超级进化者的崛起之路。在传统企业纷纷掀起数字化转型浪潮的今天,企业战略的有效性和时效性在发生变化,而e成科技想做的,是从人力资本的数字化入手,帮助企业选、用、育、留所有人才,提高人才数字化管理的工作效率。而在实际的落地中,e成在招聘的过程里,可以用人才画像代替简历,帮助HR进一步筛选出更加合适的人才,降低企业招错人的风险。嘉宾演讲非常感谢36氪给我们一个机会,来分享e成做人力资本数字化过程中的所思所想。我们希望明年此时,在座很多人都能使用我们的服务,这是我们非常希望做到的事情。今天,所有人都能感觉到一个变化,感受到商业环境瞬息万变的程度比以前要高。大家会看到很多传统企业,都在做数字化转型。人才已经超越了土地、资本,成为第一生产要素。在所有变化的背后,我们一直在思考有什么东西是不变的呢?我们认为不变的是人才。现在和未来都是人才致胜的时代。在这个过程中人才升级和人力资本的数字化是个必然过程。怎么做人力资本数字化呢?三年前一次我在飞机上碰到一个行业专家,那时候workday市值冲向200亿美金。我问他,怎么看?他说,不看好。他说,第一,workday是一个信息化管理服务,没有给企业真正创造生产力。第二,如果这件事情中国的BAT要做,无非是放500人做还是1000人做的问题。之后我们一直在思考,什么是生产力?什么是人力资源行业的生产力?生产力一定会指向一个词——人才。我们做了很多工作,从线下走到线上的效率管理工作,这件事情是有价值的,但是这件事情的价值不够大。更大的价值,是怎么帮助企业选、用、育、留所有人才,提高人才数字化管理的工作效率。人才数字化过程中,我们认为AI是最好的技术。我相信大家都知道HR是个非常专业的赛道,在AI驱动的背后,我们从全球最好的四大人力资源的咨询公司组建了20人的专家队伍,构成我们的专家引擎。过去的五年时间里,我们一直在结合HR行业的场景和数据做一些产品和服务。在产品和服务过程当中,我们对AI公司做了三类分类。第一,有AI能力的公司。第二,有AI能力加获取数据能力的公司。第三,有AI能力加获取数据加获取用户的公司。e成希望成为在HR赛道,有AI加数据、加用户服务能力的公司,持续推动企业和整个中国、每一个个体的人才升级和人力资本数字化。在服务整个过程中,具体怎么做呢?我们在内部做了一个深刻总结。内部总结叫3421,3是指三驾马车。4是指4个场景。2是2个引擎。1是解决一个问题。在e成内部始终在用三驾马车,AI+数据+专家这三驾马车,解决在职场中的四个场景。找工作中的你,刚入职的你、在职的你和想成为自由职业者的你。2个引擎第一个是画像,全场景刻画了每一个人才在不同阶段的画像,通过Bot构建交互信息的采集和分析系统。最后想解决什么问题呢?人才资产数字化管理的问题。所以我们内部叫3421。我们怎么解决这个问题呢?拆分成四个场景。去年有一个专业的招聘机构分享了一个数据,去年800万白领换了工作,当年有510万人离开了工作。This means that 5.1 million people have not created value in that job, and they are not good for career growth. Through e-competition AI interviews, based on the expert’s knowledge engine, help companies to obtain more comprehensive information, help companies to determine their position in the industry, such as promotion, stability, and where in the industry. There are a lot of things in your resume that are not described, such as the culture of the company, your personality, motivation, and potential. Through our AI interview, this information is organized and submitted to the company in a comprehensive and scientific way. Through this service, the resume image is replaced by the talent image to help HR further select more suitable talents and reduce the risk of the wrong person. In the application of the workplace. Everyone is very concerned about the work experience when they first enter a company. Today’s businesses are also very concerned about the employee experience. In an era of employee experience, an SSC Bot, the employee service Bot of the Enterprise HR Shared Service Center. The greatest value that can be created for the company We summarize three words – Anytime, Anywhere and No problems, to help employees get the satisfactory answers they want at any time, anywhere (anywhere), and help the company HR from Freed from transactional work, matching other scenarios. SSC Bot can help companies get new employee portraits, which solves two no problems. First, the employee experience barometer, this employee is good at the company, who is not satisfied, and where there is room for improvement. Second, help companies find unsuitable employees as early as possible, leave early during the trial period, and let the right people stay as much as possible. I believe that all CEOs are concerned about this issue, which is a very big financial problem. Take our company as an example. Now it is 600 people. If you want to expand to 400 people this year, you need to recruit 600 to stay for 400. If the company can get 200 people to go early for a week, the company can save a lot of money. When employees turn positive after the probationary period, they become active employees. In the context of the incumbent employee, the core of the service we provide is the digital talent inventory. In the workplace, digital talent inventory is to help enterprises, digital talent inventory is the entrance of enterprise staff management, because it has three characteristics: First, it reflects the individual and organization. Second, combine performance and quality to show you all. Third, it is very good to make it online and dynamic in real time. For example, many large companies are now solving a problem called crowding out the talent asset bubble. Find out who has mismatched money, position, and output. The problem solved by many companies is that bad money drives out good money, and how to find out the bad money. Many companies provide talent training for thousands of people. They are all based on the talent portraits of working employees. So we say that talent portraits are the gateway to business and employee management. When a person does not want to work, many people choose to become freelancers. Today is the era of Chinese freelancers, and flexible employment is a very large market. With the development of China’s economy, the proportion of the tertiary industry in China is getting higher and higher. The AI ​​and 5G technologies make the possibility of this thing even higher. eCheng has launched a business system for the entire Chinese human resources service industry intermediary, based on AI-driven flexible employment, to help these enterprises solve the five scenarios of services such as customer acquisition, retention, reuse, and resource utilization improvement. McKinsey’s prediction is that by 2020, China’s flexible employment market will blow out. To date, we have served 5 of the top 10 in the flexible employment market in China. We hope to serve more customers in the future, including medium-sized human resources service organizations, which will be the target of our services. This is a panoramic view of our company’s business and a digital platform for human capital that serves the entire life cycle of our employees. It solves the life cycle service from job search, onboarding, on-the-job, and freelance. Our core is not to be a HR management system, but to create a talent combat system for every business owner. Our core is a business system, not a pure efficiency management tool. Of course, this is one of many product lines, but it is not ours.Our mission is to help talents upgrade with science and technology. Why is it a mission? Only the means of science and technology can make talent upgrading become more efficient and efficient. We are very convinced that the upgrading of talents will inevitably lead to the commercial success of the company and the success of the individual career. We will open the first HR intelligent platform in China, combine the accumulated AI capabilities and HR scenarios, serve more enterprises, serve more service organizations on HR track, and truly practice our technology to help talents upgrade. thank you all. .

Tags : Internet entrepreneurshipStart a business互联网创业项目