China Unicom responded that this is because the user’s hand-based mechanism does not support China Unicom’s 3G system, rather than the so-called “shutdown” 2G or 3G network.
Recently, some media reported that “China Unicom gradually shut down 2G and 3G signal services”, and the report video showed “the customer still can’t use the 3G mobile phone”.
In response, China Unicom responded that this is because the user’s hand-based mechanism does not support China Unicom’s 3G system, rather than the so-called “shutdown” 2G or 3G network. To ensure the normal use of China Unicom’s 3G network, users should pay attention to the use of mobile phone terminals supporting China Unicom’s 3G system (WCDMA) and install the SIM card in the correct card slot.
China Unicom said that at present, the communication network has become a basic industry for national development. The 4G mobile communication network has been fully popularized, and 5G licenses have also been issued. From an international perspective, the 2G network exit service is the trend of the times, and many operators have closed the 2G network.
China Unicom assists 2G users in upgrading to 3G and 4G networks from the following two aspects:
First, launch a free gift of experience traffic. Taking the Beijing area as an example, 4G experience traffic activities of up to 10GB/month are currently being carried out to dispel the concerns of 2G users regarding traffic usage, so that users can use 3G and 4G networks with peace of mind.
Second, carry out preferential purchase/change activities such as financial installment purchase and mobile phone direct drop, to minimize the threshold for 2G users to replace mobile phones. Unicom 2G users can choose WCDMA terminals and tariff packages.
For specific policy content, please consult your local Unicom business office or call 10010.